what is customer service software Archives - ALCOR FUND
Customer Service Tools

Common Customer Service Tools That Help You Achieve Exceptional CX

Customer experience, or CX, is your customers’ overall impression of their interaction with your company or brand. The customer experience (CX) is the sum of a customer’s encounters with your organisation, from browsing the website to contacting customer support to delivering the product or service they ordered. So having basic customer service tools becomes the […]

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